Privacy Policy

Last updated: July 7, 2026

1. Overview

FlipScout ("we," "us") respects your privacy. This policy describes how we collect, use, and protect information when you use our subscription real estate intelligence platform.

2. Information We Collect

  • Account data: email address, password hash, billing status, and preferences you provide at signup.
  • Payment data: processed by Stripe; we do not store full card numbers.
  • Usage data: pages viewed, features used, IP address, browser type, and device information.
  • Property data: listing information collected via automated scraping from public sources.
  • Communications: messages you send through our support form or email.

3. How We Use Information

  • Provide, maintain, and improve the FlipScout subscription service.
  • Process billing and manage your account.
  • Generate AI-powered property analysis and alerts.
  • Send service-related emails (reports, alerts, account notices).
  • Monitor errors and security via diagnostic tools.
  • Comply with legal obligations.

4. Automated Data Scraping

FlipScout automatically collects publicly available real estate listing data. This data is aggregated and analyzed to power our platform. We do not collect private homeowner information beyond what is publicly listed. Scraped data may be retained in our databases for analysis and historical comparison.

5. AI Processing

Property images, listing details, and market data may be processed by AI models (including third-party cloud providers) to generate scores and recommendations. AI outputs are algorithmic estimates, not personal data about you. We do not use your account data to train third-party AI models unless explicitly disclosed.

6. Data Sharing

We share data only with service providers necessary to operate FlipScout (e.g., Stripe for payments, cloud hosting, email delivery, error monitoring). We do not sell your personal information. We may disclose information if required by law.

7. Data Retention & Security

We retain account data while your subscription is active and for a reasonable period afterward. Database backups are stored securely. We implement industry-standard safeguards, but no system is completely secure.

8. Your Rights

Depending on your jurisdiction, you may request access, correction, or deletion of your personal data. Contact us via Support to exercise these rights.

9. Cookies

We use session cookies for authentication and preference storage. You can control cookies through your browser settings.

10. Changes

We may update this policy periodically. Material changes will be posted on this page with an updated date.

11. Contact

Privacy questions? Reach us through Support.